Team Lead CRM Automations

Picanova GmbH filiāle Picanova Baltics

Apraksts
Pamatinformācija
Uzņēmums

We are The Customization Group,

A global leader in mass customization. With facilities in the USA, Poland, and Latvia, our team can manufacture up to 500.000 personalized products daily, reaching millions of customers through 20+ of our own online shops and 1,000+ external shops.

Our digital on-demand business model expresses our commitment to sustainability and innovation. Our diverse team of over 500 professionals from 40 different nationalities works together to offer a wide range of high-quality products that bring happiness around the world. You will fit in here if you are a unique individual with a proactive, self-driven work attitude and a good sense of ownership.

We have a brand-new opportunity for a skilled Team Lead CRM Automations. In this role, you'll take charge of CRM automation, where your leadership and creativity will redefine customer connections. Sounds good? Then keep reading!

Why Youll Love Working With Us:

Global Perspective: Collaborate with our international teams and expand your horizons.
Flexible Working: Tailor your work setting to your personal needs, with options for in-house or hybrid models.
Growth and Learning: Acquire valuable insights and skills for a brighter professional future.
Team Spirit: Connect and grow with your colleagues at our regular team-building and company events.
Office Perks: Unlock a comprehensive benefits package tailored to your location, including private health insurance, a competitive compensation plan, sports allowance coverage, and meal options for lunch and breakfast on us, details will be shared during the interview.

Your Day to Day responsibilities:

CRM Strategy Leadership: Design, optimize, and steer CRM workflows to enhance customer engagement, ensuring alignment with business and marketing strategies.
Customer Journey Optimization: Lead the mapping and segmentation of customer journeys to deliver high-impact, personalized campaigns that drive growth.
Campaign Performance: Oversee continuous monitoring, A/B testing, and data-driven optimization to ensure maximum campaign effectiveness.
Innovation & Best Practices: Introduce cutting-edge CRM strategies and tools, setting new standards for campaign efficiency and success.
Team Leadership & Mentorship: Lead and mentor a team of CRM Automation Specialists, guiding them through technical challenges and fostering a collaborative, growth-focused culture.
Cross-Functional Collaboration: Work closely with marketing, IT, and other teams to integrate CRM strategies into broader business objectives, driving cross-channel success.

Preferred Background:

Education: Bachelor's degree in Marketing, Business Administration, or related field.
Leadership & CRM Experience: 4-6 years in CRM management with proven success in CLV improvement, revenue growth, and team leadership.
Technical Proficiency: Strong experience with CRM platforms, data architecture, scripting, and integrations, capable of troubleshooting under pressure.
Marketing Skills: Expertise in multichannel campaigns, customer engagement strategies, and impactful marketing copywriting.
Data-Driven & Analytical: Proficient in data analytics, customer journeys, and predictive modeling, with a focus on actionable insights.
Mindset & Project Management: Proactive leadership mindset, capable of managing multiple projects independently, prioritizing effectively, and handling high-pressure situations.

Even without every qualification, your unique experiences and skills could make you a great addition to our team, so embrace the opportunities that await you here. Your journey may lead to new skills, relationships, and success.

One team. Millions of happy customers worldwide. Join us!

https://www.thecustomizationgroup.com/

Mēneša bruto algaBruto mēnesī € 2900 - 3200

Atrašanās vieta

Latvija

Attālināta darba iespējas

Darba veids

Pilna slodze

Prasmes

CRM Data Analysis Digital marketing Marketing

Valodas

Angļu

Kontaktpersona
Rene Dresen

THE CUSTOMIZATION GROUP

Originating from Picanova's innovative spirit in 2006, in a modest garage in Cologne, The Customization Group has become one of the world's top mass customization providers. Operating across multiple business verticals, TC Group caters to millions of customers worldwide, delivering bespoke solutions powered by innovation and state-of-the-art technology. The group boasts production sites in the U.S., Poland, and Latvia, with a combined daily production capacity of over 500,000 customized products shipped to more than 170 countries globally.

RELIABLE BUSINESS PARTNER

The Customization Group has expanded into a global force with over 500 employees worldwide. We provide personalized products to millions of individual customers and offer tailored B2B and API solutions. Our dedication to innovation and cutting-edge technology drives everything we do.

GLOBAL MARKET LEADER

As a worldwide market leader, we have received accolades for exceptional performance in various fields. For instance, we were awarded the World Market Leader Award for unique wall decor, recognizing our high quality, innovation, and internationalization. Our products have also earned numerous awards, including test winners, reflecting our commitment to the highest quality and excellence.