Baltic Shared Services Center is a shared operations center providing Network and IT Systems Support and Maintenance, business assurance and roaming services to Tele2 companies in the Baltics States, established in February 2020.
 

Baltic IT Systems Support Discipline provides technical maintenance services to adjust and adapt IT systems to Baltics Business's ever-changing landscape. The Baltic IT department is looking for a Change Manager (for a fixed period ~2 years) to join.
 

What we offer in return:

• high-quality health insurance and all social guarantees from the first working day;

• paid mobile communications and home internet from the first working day and after 6 months - special discounts for family members as well;

• the possibility to use flexible starting and ending time of the working day, depending on the specifics of the work;

• addition holidays for children;

• quarterly, yearly and "bring a friend" bonus;

• possibility to work in a hybrid model (remote/on-site);

• in cooperation with IKEA - opportunity to improve the remote workplace at home;

• regular courses and trainings;

• free parking and closed bicycle storage near the office;

• employee discounts for goods in Tele2 client centers and a special points system;

• Go3 Television with a special employee discount;

• delicious office coffee, tea and milkshakes, Tuesdays with fruits and Fridays with sweets;

• specially prepared gifts on Christmas;

• opportunity to train and develop your professional muscles in an international environment within a value-based company culture;

• get to know your colleagues better by participating in company and your department's team building events;

• job in the first well-being office in Latvia with all that's necessary for a productive work.

This role is meant for you if you have:

• at least 2-3 years experience in IT project management and/or change manager in international company;

• proven experience in result oriented cooporation with inhouse and outsourced partners;

• degree in IT/ Telecommunications/ Engineering/ Management or other relevant education;

• understanding of Agile delivery methodologies;

• be responsible and main point-of-contact about IT-demand towards Business Supporting systems and its delivery;

• exceptional communication and negotiation skills;

• good planning skills;

• it would be an advantage to have previous experience in the BSS domain.

Your main tasks will be:

• have a regular connects with market Stakeholders to prioritize IT-demand;

• align with BSS systems Service Managers about upcoming sprint scope and align deliveries with surrounding systems;

• own the BSS Change Management process and follow-up on timely delivery;

• collaborate with supplier and follow-up on SLAs;

• to work in a multicultural environment, in close cooperation with Tele2 markets and colleagues in Riga and abroad.
   

Salary: 2400 – 2800 EUR (gross) 

If you find this offer interesting, then apply! To apply for the vacancy, please fill in the application form by clicking - apply now. N.B. Thank you for your response and please note that we will contact candidates who will be directed for second recruiting round. We guarantee confidentiality.