909
Reģistrācijas numurs: 40203275124
- Apraksts
- Pamatinformācija
- Uzņēmums
The Operations Coordinator is a highly organized person which assists with the management of daily business activities and administrative tasks.
Key Responsibilities:
- Assist with the management of daily operational activities such as:
-internal rotations;
-live behavior;
-replacements due to absence;
-general shift management;
-other ad-hoc situations that may occur during a shift.
- Answer phone calls while on shift.
- Coordinate proper allocation of human resources during the shift.
- Arrange and assist with new employee onboarding.
- Assist with staff training and retraining when visibly necessary. Ensure proper training of new colleagues.
- Use various internal systems including but not limited to JIRA, WIKI, Microsoft 365 suite, and scheduling software.
- Assist with employee engagement activities during the shift (if any events are organized).
- Help with client promotions on live tables (when such occur)
- Prepare and maintain operations documents and reports.
- Assist collaboration among different departments to achieve high performance across the shifts.
- Replace colleagues during their vacations, sick leaves, and other absences.
- Ensure adherence to all internal procedures.
- Uphold and display Proxy Live Solutions company values.
Any other duties as required and relevant to the role
Qualifications, Skills, and Experience:
- One year of experience in the Live Gaming industry or one-year relevant experience in a similar position.
- Great communication skills. Latvian language knowledge. Very good written and verbal communication in English.
- Able to work shifts (nights, weekends, holidays).
- Able to elaborate on any situation in a polite, calm, and peaceful manner.
- Able to identify and resolve a variety of ad-hoc and non-standard issues on shift.
- Able to think on your feet and make decisions in a time constraining manner.
- Excellent computer literacy skills. Microsoft 365 suite and in particular MS Excel. Knowledge of MS Excel formulas.
- Excellent computer literacy skills. Able to learn how to use all needed software and be able to use gained knowledge after training.
Benefits:
- 25 vacation days based on an FT contract;
- Career budget and development opportunities;
- Private health insurance;
- Fruits in the office;
- Referral program;
- Akropole discount card;
- Free parking at Akropole.
Salary: Hourly rate 7.50 euro/h gross.
€
7.5
Atrašanās vieta
- Rīga, Latvija
Latgales street 257, Latgales priekšpilsēta, Rīga, LV-1019
Darba veids
- Pilnas slodzes maiņu darbs
Valodas
- Angļu
- Latviešu
- Krievu
Kontaktpersona
Gaļina Strupīte
Gaļina Strupīte
Proxy Live Solutions was founded in December 2020 and is led by a collective of senior industry professionals with a proven history in live casino. With a vision to be the global innovator of choice for tailored live casino experiences, the management team set about building a new live casino studio from the ground up.Headquartered in Malta, with its IT hubs in Latvia, Poland and Estonia, Proxy Live Solutions operates state-of-the-art studios in Riga, Latvia, Bucharest, Romania, and Tbilisi, Georgia. Driven to deliver, Proxy Live Solutions is on a mission to bring its customers competitive, customizable and world-leading live casino content.
Reģistrācijas numurs: 40203275124
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