171
Registration number: 40003264397
- Details
- Highlights
- Company
Does this sound like you?
- Experience in account management, VIP services, or customer relations, ideally within the gaming, hospitality, or entertainment industry.
- Thrives in a fast-paced environment and excels at building strong relationships.
- A sharp, analytical mindset with a constant drive to enhance the VIP experience.
- Strong communication and problem-solving skills.
- Comfortable working both independently and collaboratively with different teams.
- Fluency in Latvian, English, and Russian (additional languages are a plus).
- Passion for sports.
- Flexibility with working hours to accommodate VIP client needs.
What will you be doing?
Are you a skilled relationship manager looking for an exciting and dynamic role in a fast-paced industry? We are seeking a VIP Account Manager (the position is offered on a temporary basis for up to 2 years) to join our team and provide top-tier service to our most valued customers in the gaming sector. If you have a strong background in customer relationship management, exceptional communication skills, and a passion for delivering premium experiences, this could be the perfect opportunity for you. Join us and elevate your career in a diverse and rewarding environment where every interaction makes a difference! The offered salary starts from 2200 EUR gross.
- Building and maintaining strong relationships with VIP customers to ensure their satisfaction, engagement, and long-term loyalty.
- Understanding and anticipating VIP customer needs by closely analyzing their gaming behavior, preferences, and feedback to provide tailored solutions and personalized service.
- Proactively managing customer accounts, ensuring a seamless and enjoyable gaming experience by addressing any concerns, inquiries, or technical issues efficiently.
- Coordinating exclusive promotions and events, offering personalized rewards, and ensuring VIP customers receive the best possible benefits and incentives.
- Working closely with internal teams, to provide a seamless VIP experience and resolve any issues promptly.
- Monitoring and analyzing customer activity and trends, identifying opportunities for increased engagement and retention strategies.
- Providing regular updates and reports on VIP customer performance, engagement levels, and overall satisfaction.
Why youll love us.
- Boost your career and design your own growth path with a training budget.
- Entertainment is in our DNA, get ready for a team-tastic time.
- Achievement bonus - your dedication has hit the jackpot.
- Embrace an active life with sports and health compensation and diverse activities.
- Celebrating and supporting your big life events.
- Diverse workplace Culture with quick pick-me-up snacks and drinks.
- Craving discounts? We have the cure.
- Recognition program of which we are oh so proud.
€
2200
Location
- Rīga, Latvia
Rēzeknes iela 5E, Rīga
Time of work
- Full-time
Languages
- English
- Latvian
- Russian
Contact person
Zane Grunte
28389431
Zane Grunte
28389431
"Olympic Casino" ir viens no vadošajiem kazino izklaides operatoriem Latvijā ar 38 kazino 11 lielākajās Latvijas pilsētās: Rīgā, Jūrmalā, Ventspilī, Liepājā, Daugavpilī, Jelgavā, Saldū, Siguldā, Valmierā, Ogrē, un Rēzeknē, tai skaitā, 2 kazino ar spēļu galdiem Olympic Voodoo Casino un viesnīcā "Grand Hotel Kempinski" Rīgā.
"Olympic Casino Latvia" īsteno sabiedrības atbalsta programmu pašvaldībās, kurās darbojas "Olympic Casino Latvia" filiāles.
"Olympic Casino Latvia" ir Igaunijas uzņēmuma "Olympic Entertainment Group" (OEG) meitas uzņēmums. OEG darbojas Latvijā, Igaunijā, Lietuvā, Slovākijā, Itālijā un Maltā un nodarbina aptuveni 3000 darbinieku.
OEG aizsāka darbību Latvijā 2002. gadā, iegādājoties azartspēļu operatoru Casino Daugava. Papildus plānveida darbības paplašināšanai, OEG veiksmīgi veica 3 citu azartspēļu operatoru iegādi Baltic Gaming 2005. gadā, Altea 2013. gadā, Garkalns 2015. gadā, šobrīd esot otrs lielākais azartspēļu operators Latvijā.
Mēs vienmēr priecāsimies par radošiem, dzīvespriecīgiem, atbildīgiem kolēģiem, kuri saprot augstvērtīga klientu servisa nozīmi un spēj tādu nodrošināt.
Katrs darbinieks saņem konkurētspējīgu atalgojumu, visas sociālās garantijas , kvalitatīvu veselības apdrošināšanas polisi, piemaksas par sasniegtiem rezultātiem.
Registration number: 40003264397